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Freeflow Customs Clearance

Motis Freeflow Customs Clearance

Motis Freeflow Customs Clearance

Specialist Customs Clearance Support for UK & EU Movements

Motis Freeflow provides customs clearance services to support hauliers, carriers, freight forwarders and logistics operators moving goods between the UK, Ireland, the EU and beyond. Our role is to help businesses meet customs and border compliance requirements accurately and efficiently, reducing the risk of delays, fines, and disruption.

Operating from Dover Western Docks, 24 hours a day, Motis Freeflow combines experienced customs support with a simple, user-friendly online system and access to on-site driver facilities.

 

Click here to register your interest for our webinar on navigating S&S, ENS & ELO requirements - in partnership with Border Force!

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Why choose Motis Freeflow?

We provide a comprehensive customs clearance service covering key UK and EU requirements, including:

  • Export & Import Entries
    Transit Documents (T1 & T2)
    T.I.R. Completion
    ICS2 ENS (EU) / Safety & Security Declarations (GB)
    GMR Creation
    ELO Creation
    IPAFFS Notifications
    Customs Warehousing support
    Preferential parking rates for Motis Freeflow customers
Our services are designed to support compliance at every stage of the cross-border journey.
 

Convenient Location & Driver Facilities

 
Motis Freeflow operates from Dover Western Docks, allowing customers to benefit from on-site driver services alongside customs clearance support.
Facilities available on site include:
Secure truck parking for up to 350 HGVs
Café and driver rest facilities
Showers and welfare amenities
Laundry facilities and shop
Customs support
 
This combination helps reduce unnecessary movement and waiting time during border processes.
 

ICS2 ENS / Safety & Security Declarations

 
Since 1 January 2021, ENS / ICS safety and security declarations have been a mandatory requirement for hauliers travelling from the UK to the EU.
 
Motis Freeflow provides a simple, user-friendly online system to complete these declarations. The system allows users to:
 
Repeat previous declarations
OCR Scanning technology to easily extract data and automate the process
Mirror earlier entries
Reuse shared data across customs formalities
AI applied to reduce completion time
24/7 Physical monitoring to ensure any anomalies are resolved before they become an issue (at the Port for example)
 
By reducing duplication, the process helps customers complete required declarations more efficiently.
 
Customers can also access guidance materials and videos explaining how the process works and how to use the system effectively.

Customs Journeys & Guidance

Motis Freeflow provides access to practical guidance to help hauliers and carriers understand their responsibilities when moving goods across borders, including:
 
The steps required to move goods through GB, Ireland, and the EU
Route-specific customs requirements
GMR requirements
T1/T2 transit documentation guidance
UK import requirements
 
These resources are designed to support compliance and reduce uncertainty.

ENS ICON

Since 1st Jan 2021 ENS / ICS (safety & security) declarations have been a mandatory requirement for hauliers to provide when travelling from UK to EU.  Whilst French authorities have been flexible to date, this will be more rigorously enforced going forward.  

Motis Freeflow provides a simple, user friendly online system to complete this.  It includes the ability to repeat previous declarations, “mirror” previous entries and utilise information to complete other customs formalities - as much of the data is common but currently needs repeating. 1 “smart” form for 3 + customs functions!

Learn more by watching our new video on how the process works and discover all the smart functionality we have built in to help you complete your declarations as quickly and effortlessly as possible.

 

T2 Journey Download

If you are new to T2 transit documents, use our helpful step by step guide The T2 Journey

Enter the UK

Moving goods from the EU into the UK? We've got you covered, with our What we need to Enter the UK 2021 guide.

Route Specific Info

Select your preferred route and find out what you need to know with our Route Specific Information

Find out more about the new requirements for GVMS / GMRs

Moving goods or vehicles from UK to EU?  Not got a Full export declaration (Empty Vehicles / Packaging etc)?  

Motis Freeflow provides a simple and cost effective solution to ensure you are fully compliant as a business and avoid any delays / fines at the border.

Find out your responsabilities as hauliers with EXS declarations and how Motis Freeflow can help, use our simple EXS Summary

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IPAFFS

With further deadlines approaching for SPS controls are you prepared for the additional declarations that are going to be required? 

Speak to Motis Freeflow to see how they can best assist your business needs to keep the supply chain flowing.

Customs Warehousing

Customs Warehousing

Motis Freeflow supports businesses importing excise products by offering guidance on customs warehousing options. With changes following Brexit, this can provide a more cost-effective approach for some importers.

Customers are encouraged to speak with the Motis Freeflow team to assess suitability for their operations.

A One-Stop Support Environment

Motis Freeflow operates within a wider support environment that includes:

Comprehensive customs services
Access to truck parking and driver facilities
Cargo handling and distribution options
Freight ferry booking support
Physical support “at the border”
 
Each service remains distinct, while operating alongside one another to support smoother cross-border movements.

For further information, please don’t hesitate to contact us.

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