Dear customer,
We’ve had many questions from you concerning our routes and if we are still operating. Therefore, we wanted to write to you today to assure you that all of our operations remain fully functional.
We’re continuing to do everything we can to minimise the risks of Coronavirus spreading on board our ships, and to work closely with Public Health England and maritime experts at the World Health Organisation (WHO) to follow best practice on COVID-19.
Here are some of the measures we’ve put in place on our overnight routes – Hull – Europoort, Hull – Zeebrugge, and Liverpool – Dublin - to ensure the safety of our drivers and crew:
- Single cabin occupancy – every driver on our overnight services is guaranteed a cabin that they will not be sharing with anyone else. Not only will this allow them to take their legal rest in undisturbed privacy, but will also keep them at safe distance from anyone else.
For extra comfort, on our Hull – Zeebrugge and Hull - Europoort routes, we offer a free Club cabin upgrade to our freight drivers. Club cabins offer the best of everything, with a guaranteed sea view, extra space, and a quiet location. Every Club cabin includes a flat screen TV and an en suite with complimentary toiletries, plus drivers will be able to stay refreshed with the stocked minibar and tea and coffee facilities.
- Packed lunch on us - drivers sailing with us on our Liverpool – Dublin, Hull – Europoort, or Hull – Zeebrugge routes will be able to enjoy a complimentary healthy lunch pack that they can take with them on their onward journey. The package will contain:
- A sandwich of their choice: Roast Beef & Onion sandwich, Cheese, Ham & Tomato sandwich or Cheese sandwich on wholemeal bread
- A piece of fruit
- 3-biscuit pack and
- A bottle of water
(All orders for our overnight routes will have to be made the night before.)
- Intensive cleaning protocols – Though Coronavirus (COVID-19) is new, our infectious disease management procedures are very well established, have a proven track record, and comply with all UK and European legal standards. In addition to our routine control measures, we are working with health and transport agencies within the UK and Europe, to ensure your drivers’ safety is given the utmost priority. More information on how we keep our ships cleaned is available here.
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