Motis Dover FSA offers secure, clearly marked parking spaces designed for professional drivers and fleet operators.
Key features include:
• Clearly marked HGV bays
• Safe pedestrian walkways
• Full site lighting and clear signage
• Dropped trailer acceptance (by prior agreement)
Driver Facilities & Welfare
Driver wellbeing is a priority at Motis Dover FSA. The site provides a range of facilities designed to help drivers rest, refresh, and prepare for onward travel.
Facilities include:
• Spacious driver lounge
• Individual shower and WC cubicles
• Free Wi-Fi throughout the site
• Covered smoking shelter
• Outdoor seating areas
• Large-capacity laundrette machines (wash & dry)
• Hot and cold food available on site
• Staff on site 24/7
• Multilingual support
Security & Site Access
Motis Dover FSA provides a secure environment for vehicles and drivers, supported by continuous on-site supervision.
Security features include:
• 24/7 on-site security guards
• Regular security patrols
• Full perimeter fencing and floodlighting
• CCTV coverage across the site
• ANPR-controlled entry and exit lanes
Access details:
• Two entry lanes and two exit lanes with barriers
• Maximum entrance width: 3.4m
• Maximum exit width: 3.6m
• Wide-load access gate for out-of-gauge vehicles (up to 7m)
Payment through M-PARK
Motis FSA Dover operates using a fully automated ANPR system powered by our M-PARK platform, allowing seamless entry, exit, and billing for account customers. Your vehicles are recognised instantly on arrival, eliminating the need for check-in delays or manual processing. Parking sessions are recorded automatically, charges are applied accurately to your Motis account, and full activity reporting is available through M-PARK—giving you faster turnaround times, improved control, and complete transparency across your fleet.
HGV Levy Payments at Dover FSA
Motis Dover FSA provides facilities to support UK HGV Levy payments on departure from Dover.
Payment options are available for both account and non-account customers.Cash or Card Payments (Non-Account Customers)
• Levy payments can be made on site using a self-service tablet
• Motis staff assist with completion of the required eForm
• Payment is processed on site, and a receipt is issued
Account Customers
Account customers may pay the HGV Levy either:
• In person at the Dover FSA counter, or
• By submitting a request via the online eForm
Approved account customers receive monthly invoicing for levy payments.
Important notes:
• Requests must be submitted in advance to ensure timely processing
• Payment should not be assumed until confirmation is received
• Failure to receive confirmation may result in fines, for which the customer is liable
New customers can register fleet details by contacting hgvlevy@motisfsa.com.
Contact Motis Dover FSA
Phone: +44 1304 210 994
Email: dover.desk@motisfsa.com
Address:
Freight Clearance Centre
Western Docks
Lord Warden Square
Dover, CT17 9DH
