ELO

Motis Freeflow now supports ELO online — live and ready to use. Create ELOs on their own or alongside your ENS in one place, with data flowing through automatically. Get teams hands-on now so you’re fully prepared before ELO becomes mandatory.

What is ELO?

ELO (Enveloppe Logistique Obligatoire) is a French Customs requirement for UK–France ferry and tunnel traffic. It’s a single digital envelope — one barcode — that bundles your declarations and safety data so checks can be completed in advance and vehicles move through the Smart Border faster.

Why it matters to you

• Keep freight moving: one barcode, fewer stops, clearer status at port.

• Cut admin: no re-keying between ELO and ENS; fewer input errors.

• Be ready for go-live: mandatory dates have moved, but the requirement is coming. Using ELO early avoids last-minute scrambles, delays and potential non-compliance penalties.

• Driver experience: quicker check-in and clearer instructions on arrival.

What’s new with Motis Freeflow ELO:

• Integrated workflow: file ELO on its own or as part of your ENS journey.

• Auto-link to ENS: when your ENS MRN is returned, your ELO record updates — keeping risk checks aligned.

• ICS2-aligned ENS: our ENS workflow is built for ICS2, so you’re working to current EU rules.

• Fast set-up: account holders can enable ELO in minutes; user roles and audit built-in.

• Clear status & history: view ELO state, timestamps and related movements from one dashboard.

• Support that knows the lanes: 24/7 operations coverage for UK–FR Ro-Ro.

Who should start using ELO now:

• UK and EU hauliers, forwarders and ferry users crossing via Dover/Calais or Eurotunnel.

• Operators who want to de-risk peak periods and avoid queues when mandatory enforcement begins.

How it works (at a glance):

1. Create an ELO in Motis Freeflow (stand-alone or during ENS).

2. Attach the required movement/declaration data; save.

3. Receive the ELO barcode; share to driver/ops.

4. Check in as usual; the barcode is scanned and authorities complete risk checks during the crossing.

5. Arrive and follow the green/orange flow as directed.

Pricing:

ELO filing is free to test in Motis Freeflow until mandatory enforcement starts. Standard platform rates apply after go-live.

Watch the below video for an introduction to the system and ELO

Or prefer a quick walkthrough? You can watch the below guide

Start using ELO today - Get access and test your first movements.

Need Help? Contact our support team on the button below.

FAQs

Is ELO mandatory right now?
Mandatory dates have been pushed back by EU authorities, but ELO will be enforced. Starting now means you’ll be ready and avoid disruption.

Do I need ENS as well?
Where an ENS is required, it must be filed in ICS2. Motis Freeflow supports ICS2-aligned ENS and links the MRN to your ELO to streamline checks.

Does ELO replace customs clearance?
No. ELO wraps the data/IDs under one barcode to speed border processing — it does not replace underlying customs requirements.

Can drivers handle the barcode easily?
Yes. The ELO barcode can be shared to drivers by PDF or within your driver brief; it’s scanned at check-in.